Reinventing the customer experience

Reinventing the customer experience

The agony of choice: comparison of ERP providers

In the early days of the ERP software, when it was still being installed on site, ownership and responsibilities were clear. Upon purchase, you owned the software and your IT team was responsible for installing and managing it. With the relocation of local solutions to the cloud, the problem of ownership is becoming more and more complex. These days, you’re not just buying a product – you are investing in a long-term partnership with a company that you will work with for at least a few years.

To find a suitable ERP provider, you need to define the short-term goals and long-term vision of your company and find a partner who shares your values ​​and understands your strategy. Which provider offers you the service that your company needs to grow sustainably? Are you getting a first-class customer experience, the quality of which you can measure based on performance, uptime, usability, support and sustainability?

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